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Basis Services for RISE with SAP
Managed Services

Basis Services for RISE with SAP

Ensure proactive, performance-driven, and uninterrupted system management with GlassHouse Basis services delivering technical assurance throughout your RISE with SAP transition.

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Basis Services for RISE with SAP
ABOUT FEATURES ADVANTAGES REFERENCES CONTACT FORM SERVICES AND SOLUTIONS

ABOUT

Operate your business on RISE with SAP. Seize complete technical control with GlassHouse!

Mitigate technical risks during and after your RISE with SAP migration.

GlassHouse Basis Services ensures secure, high-performance, and observable system management on RISE with SAP architectures, enabling customers to sustain their SAP operations at peak efficiency.

Go beyond the generic control frameworks offered by SAP and leverage the technical expertise you need with GlassHouse. From system authorizations to integration traceability, and from performance analytics to user-experience monitoring, benefit from our tailored solutions across multiple technical domains.

With experts versed in the operational mechanics of the RISE with SAP platform, we deliver agile and scalable Basis support tailored to client requirements—all from a single point of accountability. Thanks to GlassHouse Basis Services for RISE with SAP, you maintain complete control over every technical detail before, during, and after go-live.

ABOUT

FEATURES

Discover the features of our Basis Services for RISE with SAP.
Lift & Shift Architecture

Lift & Shift Architecture

Execute comprehensive S/4HANA/ERP migrations, and implement Web Dispatcher and Cloud Connector integrations flawlessly.

AIOps-Driven 24/7 Monitoring

AIOps-Driven 24/7 Monitoring

Leverage live dashboards to monitor performance metrics, business processes, and system errors in real time, with automated escalation protocols triggered as needed.

Version & Upgrade Management

Version & Upgrade Management

Handle pre- and post-upgrade Basis tasks while optimizing your system through HANA table partitioning strategies.

Enhanced Technical Assurance for Hyperscaler Layers

Enhanced Technical Assurance for Hyperscaler Layers

Provide institutional representation across the shared-responsibility demarcations between SAP and infrastructure providers (Azure, AWS, Google Cloud).

Post-Greenfield Technical Process Ownership

Post-Greenfield Technical Process Ownership

Following the RISE with SAP transition, we deliver periodic maintenance and monitoring services for newly instantiated systems.

DR Testing Support Service

DR Testing Support Service

Conduct application accessibility and data consistency tests in SAP-managed disaster recovery scenarios.

Integration Network Authorization Support

Integration Network Authorization Support

Provide end-to-end coordination with SAP for RFC connections, Web Dispatcher deployments, and source IP configurations.

ADVANTAGES

Unveil the advantages of GlassHouse Basis Services for RISE with SAP!
ADVANTAGES

Prepare for your RISE with SAP cloud migration!

  • Control in Your Hands!
    Attain technical proficiency in your RISE with SAP environments with GlassHouse Basis services, and gain actionable insights into systems with limited visibility.
  • Leave Authorization and Integration Challenges to Us.
    Achieve definitive outcomes in complex external-system integrations—from permissions to access rights and IP whitelisting—with GlassHouse expertise.
  • Fast, Secure Migration
    Seamlessly adopt RISE with SAP with comprehensive pre-migration preparation, 24/7 support, and SAP service-ticket monitoring.
  • High Performance and Resource Efficiency
    Maximize output in your SAP environment through optimized HANA partitioning, SSL/SSO administration, and proactive security-note implementation. By entrusting all Basis operations to our expert GlassHouse team, your internal IT staff can focus on strategic initiatives.

REFERENCES

We are a member of the teams of Turkey's leading companies!

CONTACT FORM

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GPU infrastructure hosted in Turkey, delivered from a highly available and KVKK-compliant cloud platform, purpose-built for your AI and high-performance computing workloads.

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Rapidly expand your business with integrated SAP infrastructure from the cloud. Unlock the full potential of SAP solutions in the cloud!

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Providing manufacturer-independent, fully open-source Kubernetes container infrastructure management.

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Securely and scalably store your unstructured data. Benefit from dynamic capacity and high availability today!

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Disaster Recovery as a Service

Restore your data and applications seamlessly without loss using geographically redundant infrastructure for disasters!

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Backup as a Service

Backup workloads in a secure and high-performance cloud environment to ensure business continuity, data redundancy, and rapid recovery across all scenarios.

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Monitoring as a Service

Ensure the continuous monitoring and analysis of your infrastructure and application performance data every minute of every day, all year round, from a centralized location with GlassHouse's Monitoring as a Service (MaaS)!

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Firewall as a Service

Protect your operations from cyber threats by fulfilling your security policy and rule management requirements with a cloud-managed firewall service. Safeguard your business against potential security breaches.

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Web Application Firewall (WAF) as a Service

Ensure the uptime of your applications by preventing malicious data packets from damaging your application layer!​

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IPS as a Service

Detect all anomalies in your IT infrastructure instantly and strengthen the immune system of your IT infrastructure.

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Load Balancer as a Service

Ensure the performance of your web servers against fluctuating network traffic loads with GlassHouse Load Balancer as a Service.​

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Antivirus as a Service

Maintain the security of all your servers by implementing regular scans and protection against viruses and other threats through a centralized cloud-based control system!

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Vulnerability Management as a Service

Stay on guard against security vulnerabilities and zero-day attacks! Bid farewell to operational burdens such as version incompatibilities and update management!

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Managed Cloud Services Tailored for Finance Industry Compliance

Managed Cloud Services Tailored for Finance Industry Compliance

Accelerate your compliance with the strict regulations of the finance industry effortlessly and efficiently with our Managed Cloud Services tailored specifically for finance. Get your applications to market faster than competitors with ready-to-use infrastructure resources designed to meet industry requirements. Experience the ease and peace of mind with our Finance-Specific Regulatory Compliant Managed Cloud Services!

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SAP BASIS Managed Services Powered by AIOps

Entrust the management of your SAP BASIS infrastructure to our professional team, automate routine applications, and monitor your SAP BASIS infrastructure with AI-driven automated controls.

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Database Services

Entrust the management of your database operations to the industry's most competent team

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Operating System (OS) Management Services

Rely on our professional team to securely and efficiently manage your operating system inventory

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DevOps Services

Get support from our professional team for setting up and managing your DevOps infrastructures!

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Basis Services for RISE with SAP

Ensure proactive, performance-driven, and uninterrupted system management with GlassHouse Basis services delivering technical assurance throughout your RISE with SAP transition.

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Enterprise Cloud Infrastructure Services

Access services from our expert team for designing and managing private cloud infrastructures customized for your critical applications and business processes!

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Financial Cloud Infrastructure Services

Receive assistance from our expert team for designing, implementing, and managing custom cloud infrastructure architectures that fully comply with regulations tailored to your financial institution.

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Data Center Migration

Receive expert assistance from our professional team to strategize and carry out the seamless and efficient transition of your current IT infrastructure to a new location, ensuring zero data loss or downtime.

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Hardware and Software Solutions

Backup and Business Continuity

Utilize the market's leading data redundancy and business continuity portfolio with local support and expertise by investing in scalable and adaptable technologies.

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Hardware and Software Solutions

Cyber Recovery Service

Experience a customized cyber recovery solution for your business. Benefit from a fully managed service and pristine data copies securely stored in an isolated digital vault. With this setup, you can instantly access clean data and restore your system post-cyberattacks.

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Hardware and Software Solutions

Dell Technologies Data Center Infrastructure Solutions

Leverage Dell Technologies' industry-leading servers, storage, data protection, and hyper-converged systems with GlassHouse's over 20 years of experience and unique local support.

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Hardware and Software Solutions

On Premise Cloud Rental Solution

Modernize your on-site IT infrastructure with a convenient monthly rental model!

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Network and Security Solutions

Fortinet Security Products

Utilize Fortinet's industry-leading product portfolio in network security, data center security, cloud security, and endpoint security with the assurance of GlassHouse.

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Extreme Networks Products

Utilize Extreme Networks' high-performance and secure network hardware and software solutions with the assurance of GlassHouse.

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Managed Backup Infrastructure

Attain unparalleled data backup operation excellence with a simple, risk-free consumption model.

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For the healthy operation of your SAP infrastructure, receive services from GlassHouse experts in SAP Upgrade, SAP Migration, security, and all other management and operational matters.

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Frequently Asked Questions

Do you provide BASIS support?

Yes, SAP BASIS support is included within GlassHouse’s comprehensive service portfolio.
We offer a fully managed 24/7 support model with our in-house expert team. In addition, we are highly experienced in managing SAP infrastructures running on platforms such as SAP RISE or Microsoft Azure.

Do you offer module consultancy?

No. GlassHouse does not provide SAP module consultancy services. Our focus is entirely on infrastructure, BASIS operations, and business continuity.

Can we purchase SAP licenses from you?

GlassHouse’s core business model is not license sales, and we are not an authorized SAP license reseller.

BASIS services are provided by SAP under the SAP RISE model. In this case, since external access to the systems is not granted, can you explain what level of service you can provide in this environment?

Correct—under the SAP RISE model, the infrastructure and core system operations are delivered by SAP. However, the services included within RISE are not sufficient for day-to-day operational needs. Tasks such as transport management, performance optimization, upgrade activities, monitoring, and user administration remain the responsibility of the customer.
This is precisely where GlassHouse adds value. We provide 24/7 BASIS support in the areas where RISE falls short, reducing the operational burden on your SAP team and minimizing risk.
Additionally, for all operational tasks managed by your IT or SAP team, we handle the technical coordination with the RISE team, helping accelerate processes and ensuring smooth operational workflows.