Basis Services for RISE with SAP
Ensure proactive, performance-driven, and uninterrupted system management with GlassHouse Basis services delivering technical assurance throughout your RISE with SAP transition.
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ABOUT
Operate your business on RISE with SAP. Seize complete technical control with GlassHouse!
Mitigate technical risks during and after your RISE with SAP migration.
GlassHouse Basis Services ensures secure, high-performance, and observable system management on RISE with SAP architectures, enabling customers to sustain their SAP operations at peak efficiency.
Go beyond the generic control frameworks offered by SAP and leverage the technical expertise you need with GlassHouse. From system authorizations to integration traceability, and from performance analytics to user-experience monitoring, benefit from our tailored solutions across multiple technical domains.
With experts versed in the operational mechanics of the RISE with SAP platform, we deliver agile and scalable Basis support tailored to client requirements—all from a single point of accountability. Thanks to GlassHouse Basis Services for RISE with SAP, you maintain complete control over every technical detail before, during, and after go-live.
CONTACT FORM
Contact Us
Complete the form to get in touch with us! Let's build the infrastructure of success for your IT operations together.
FEATURES
Discover the features of our Basis Services for RISE with SAP.
Lift & Shift Architecture
Execute comprehensive S/4HANA/ERP migrations, and implement Web Dispatcher and Cloud Connector integrations flawlessly.
AIOps-Driven 24/7 Monitoring
Leverage live dashboards to monitor performance metrics, business processes, and system errors in real time, with automated escalation protocols triggered as needed.
Version & Upgrade Management
Handle pre- and post-upgrade Basis tasks while optimizing your system through HANA table partitioning strategies.
Enhanced Technical Assurance for Hyperscaler Layers
Provide institutional representation across the shared-responsibility demarcations between SAP and infrastructure providers (Azure, AWS, Google Cloud).
Post-Greenfield Technical Process Ownership
Following the RISE with SAP transition, we deliver periodic maintenance and monitoring services for newly instantiated systems.
DR Testing Support Service
Conduct application accessibility and data consistency tests in SAP-managed disaster recovery scenarios.
Integration Network Authorization Support
Provide end-to-end coordination with SAP for RFC connections, Web Dispatcher deployments, and source IP configurations.
ADVANTAGES
Unveil the advantages of GlassHouse Basis Services for RISE with SAP!
Attain technical proficiency in your RISE with SAP environments with GlassHouse Basis services, and gain actionable insights into systems with limited visibility.
Achieve definitive outcomes in complex external-system integrations—from permissions to access rights and IP whitelisting—with GlassHouse expertise.
Seamlessly adopt RISE with SAP with comprehensive pre-migration preparation, 24/7 support, and SAP service-ticket monitoring.
Maximize output in your SAP environment through optimized HANA partitioning, SSL/SSO administration, and proactive security-note implementation. By entrusting all Basis operations to our expert GlassHouse team, your internal IT staff can focus on strategic initiatives.
REFERENCES
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Read MoreFrequently Asked Questions
Yes, SAP BASIS support is included within GlassHouse’s comprehensive service portfolio.
We offer a fully managed 24/7 support model with our in-house expert team. In addition, we are highly experienced in managing SAP infrastructures running on platforms such as SAP RISE or Microsoft Azure.
No. GlassHouse does not provide SAP module consultancy services. Our focus is entirely on infrastructure, BASIS operations, and business continuity.
GlassHouse’s core business model is not license sales, and we are not an authorized SAP license reseller.
Correct—under the SAP RISE model, the infrastructure and core system operations are delivered by SAP. However, the services included within RISE are not sufficient for day-to-day operational needs. Tasks such as transport management, performance optimization, upgrade activities, monitoring, and user administration remain the responsibility of the customer.
This is precisely where GlassHouse adds value. We provide 24/7 BASIS support in the areas where RISE falls short, reducing the operational burden on your SAP team and minimizing risk.
Additionally, for all operational tasks managed by your IT or SAP team, we handle the technical coordination with the RISE team, helping accelerate processes and ensuring smooth operational workflows.